Frequently asked questions
Dividends Services by DFM (Cheques)
How do I request for a replacement cheque?
If the dividend cheque is expired how do I re-validate it?
Can I clear the cheque as cash through the Bank?
If I do not have a bank account with a bank in the UAE, can I deposit the cheque in my account abroad?
How do I receive my dividend cheques if I am not living in the UAE?
How will I receive my dividend cheque?
Are there any fees applied when requesting the cheque service?
If I did not choose any method to receive my dividend, how will I receive my dividends?
If I did not receive my dividend cheque, what should I do?
Dividends Services (Bank Account)
Can I apply for an iVESTOR card and also request for my dividends to be credited to my bank account?
Are there any charges for payment of dividends to my Bank Account?
Are there any restrictions for selecting the Bank Account option for payment of dividends?
Is the bank account option for dividend payment applicable for companies?
Can I add the Bank Account details of my father under my Investor Number?
Will I receive all my dividends through my Bank Account?
Dividends Services (iVESTOR)
How can I apply for the iVESTOR card and is it free?
Can I apply for an iVESTOR card if I do not own shares in DFM?
Is there an annual fee for the iVESTOR card?
Are there charges for depositing and withdrawing from the iVESTOR card?
Can I receive a statement of iVESTOR card transactions?
If I have lost my iVESTOR card, how do I apply for a replacement card?
If I am a representative, can I apply for an iVESTOR card on behalf of the investor (principal)?
Can we apply for an iVESTOR card as a Company?
Can we apply for an iVESTOR card for an Heir's account?
Will I receive all my dividends through my iVESTOR card?
How do I reset my PIN for the iVESTOR card if I have forgotten it?
Once I receive my iVESTOR card, can I use it immediately or do I have to activate it?
After applying for the iVESTOR card, when and how will I receive the card?
Can I cancel my iVESTOR card?
Can I activate the iVESTOR card on behalf of my wife?
Can I withdraw cash internationally?
Can I receive my statement by email or fax?
Can I view my statements online?
Can I transfer my shares from my account to another individual’s account?
Can I transfer my shares if the shares are available with my broker?
Can I transfer my shares if they are frozen?
How can we execute a transfer of dual-listed securities from the DFM to an external market for a particular client (Withdrawal)?
Investor Number Services
Is it required personal presence to obtain Investor Number in Dubai Financial Market?
Is there a fee payable to open an Investor Number (NIN)?
If I apply for an Investor Number (NIN), when will I receive it?
As a non-UAE resident, can I open an Investor Number (NIN)?
Can I trade with my Investor Number (NIN)?
Can a minor apply for an Investor Number (NIN)?
I am a representative, can I apply for an Investor Number (NIN) on behalf of the investor?
What is the Shari’a rule regarding trading in shares?
Is there a difference in the value and the percentage of Zakat on shares in the case of acquisition of shares for trading or investment purposes?
What is prohibited income?
Which entity can be referred to for the percentage of prohibited income that should be purified?
Who is responsible for purifying the prohibited income and when?
Is it permissible to deal in stocks of companies whose activities include Shari’a compliant and Shari’a repugnant activities, and what are the Shari'a parameters in such cases?
Is it permissible to deal in preferred stocks?
Can I buy shares of non-Shari’a compliant companies and donate a large portion of their profits to charity?
Is it permissible to acquire shares of a company not fully or partially fulfilling Shari’a parameters?
Is there a difference in the calculation of Zakat on shares of companies if their activities differ?
Can development projects be financed through the issuance of investment Sukuk, and what are the advantages of this financing instrument over those of bonds?
Who is bound by the DFM Shares Standard for Acquiring and Trading of Shares?
Should Zakat be paid on profits that have not been realized, in case it was purchased for the purpose of profiting and not for the purpose of trading?
What is a short sale and what is the Shari’a rule in this regard?
What is the actual percentage for Zakat calculation?
Can Sukuk be traded in the securities market similar to bonds?
Can the originator of the investment Sukuk or the party benefiting from their issuance proceeds, like the Mudarib in financing his project, redeem the Sukuk before maturity by paying their value to the Sukuk holders?
Is it essential with Sukuk to introduce and define an expected rate of return, and if yes, why?
Is it possible to modify the duration of Mudaraba Sukuk, and the rest of their terms?
Is it permissible for the Sukuk manager to give up part of the profit share defined for him in the Mudaraba?
Is it permissible to subscribe to a company’s shares whose compatibility with the Shari’a is not explicitly stated?
Is it permissible to buy and sell shares on the same day?
Is it permissible to trade the subscription rights of the listed companies whether the company is compliant or not with the Shari’a?
Is Margin Trading a Shari’a-compliant?
Is the buying of shares on the margin during the pre-interest period and then selling them and repaying the borrowed amount without incurring any actual interest permissible from a Shari’a perspective?
Is hedging against risks acceptable to Shari’a?
What are the legitimate hedging tools and mechanisms?
Is there a difference between protecting the capital and guaranteeing it?
Why is the DFM issuing an Islamic Index and what is the importance of it?
Which companies qualify for inclusion in the DFM Shari’a Index (DFMSI)?
Who are the beneficiaries of the Dubai Financial Market Shari’a Index (DFMSI)?
Is the DFM Shari’a Index (DFMSI) being reviewed by the same methodology as the DFM General Index (DFMGI)?
Is the DFM Shari’a Index (DFMSI) a tradable Index?
How is the DFM Sharia’ Index calculated?
Does the DFM Shari’a Index (DFMSI) include historical data and from what date?
How is the ETF’s price calculated?
Is it the same as trading equities?
Do I trade through my broker?
What is the trading settlement period?
Do I need a DFM NIN to invest if I am an ADX/ Nasdaq Dubai investor?
Is there a limit and maximum on the number of shares that can be bought?
Will I be receiving dividends from the shares I own?
Who do I contact if I have any questions?
What is the difference between Equities and Futures?
What are the benefits of trading in Equity Futures?
How can I identify between Equities and Futures in DFM?
How do I interpret the Futures Symbol?
How can I start trading in DFM Equity Futures?
Do I need a NIN to trade DFM Equity Futures?
What currencies are DFM Equity Futures traded in?
Who can trade DFM Equity Futures?
What are the trading hours for DFM Equity Futures?
Can non-UAE nationals trade?
Is short selling allowed?
Are there any Foreign Ownership Limits (FOL)?
Do I get cash dividends by holding Futures contracts?
What is the role of a Market Maker?
How are Equity Futures Contracts settled?
What happens on the expiry date of the future?
What happens if I don’t close my position on the last trading day?
Can an investor buy or sell a Futures contract before expiry?
What are the risks involved in trading Futures?
What do the terms ‘Long’ and ‘Short’ mean?
How does DFM structure the contracts for Equity Futures?
What do you mean by ‘Contract Size’?
What is the ‘Initial Margin’?
What is the ‘Variation Margin’?
What ‘Open Interest’ means?
What is the ‘Expiration Day’?
How Equity Future Contracts are traded on the Market’?
What an Investor should be aware of before trading in Equity Futures?
Can I conduct depository transactions such as transfers and pledge on DFM Equity Futures products?
Will my Dubai CSD Investor Statement show Futures trades?
Will investors receive SMS from DFM for Futures trades?
Can a Court approach Dubai CSD to freeze the DFM Futures?
Is DVP settlement applicable for DFM Equity Futures trades?